DEPOT

About DEPOT

title: About DEPOT lastUpdated: 2026-07-04 status: DRAFT

DRAFT — PENDING LEGAL COUNSEL REVIEW, NOT LEGAL ADVICE. Doubles as the DSA transparency / operator-identity / contact page. Entity and legal-representative details are placeholders pending the EU entity decision.

About DEPOT

DEPOT is a curated marketplace for fashion resale. Independent sellers run branded boutiques; we curate the storefront and provide escrow-protected payments and a fair, human-reviewed dispute process. Every item is sold by a verified independent trader — not by DEPOT.

Who operates DEPOT

DEPOT is operated by {{DEPOT_LEGAL_ENTITY_NAME}}, {{REGISTERED_ADDRESS}}, {{MEMBER_STATE}} (company registration {{REG_NUMBER}}, VAT {{VAT_NUMBER}}).

  • General / support: {{SUPPORT_EMAIL}}
  • Privacy: {{PRIVACY_EMAIL}}
  • Notice of illegal content or IP infringement (see below): {{NOTICE_EMAIL}}

How buyer protection works

  • Escrow: we hold your payment and release it to the seller only after the 14-day post-delivery window, provided there's no open dispute.
  • Human-reviewed disputes: a person reviews every dispute against the published policy — we do not auto-decide against buyers or sellers.
  • Verified traders: sellers are identity-checked and disclosed on every listing.

Trader transparency (Digital Services Act)

Under the EU Digital Services Act, DEPOT identifies the third-party trader behind each listing, and maintains trader traceability information. Our EU legal representative under DSA Art. 13 is {{DSA_LEGAL_REP_NAME}} ({{DSA_LEGAL_REP_EMAIL}}, {{DSA_LEGAL_REP_MEMBER_STATE}}).

COUNSEL: Confirm the DSA legal representative and the exact transparency wording. Confirm whether any DSA transparency-reporting obligations apply at DEPOT's size and add a link when they do.

Reporting illegal content or infringement (notice-and-action)

If you believe a listing is illegal, counterfeit, or infringes your rights, send a notice to {{NOTICE_EMAIL}} with: the URL of the listing, an explanation of why it is unlawful/infringing, your contact details, and a good-faith statement. We review notices and may remove or disable the listing and notify the trader, who can respond. We keep an audit log of notices and actions.

COUNSEL: Confirm the notice-and-action mechanism meets DSA Art. 16 requirements (acknowledgement, timeliness, statement of reasons to the affected trader under Art. 17) and the record-keeping duty.